Support Center

Scanfob 2002/2005 FAQ

Last Updated: May 15, 2013 11:12AM EDT

Do I need any additional software to scan into FileMaker on an iPhone/iPodTouch/iPad?

No, you DO NOT need any additional software.

Will the Scanfob 2002 work for Mac or Windows?

The Scanfob 2002 is platform independent. You will need a Bluetooth-enabled device to connect to, though.

Does the device require batteries?

No, it charges from a USB port, so you can charge it from your notebook on the road.

Does the Scanfob act as a “keyboard” wedge?

Yes, it does. An iOS device (iPhone/iPad) will recognize it as a keyboard, therefore the pop-up keyboard
will not activate, unless you scan a code to turn the antenna off or on. You will get the codes for this,
so you can put them on the back of your mobile device. We are hoping that Apple will release an OS update
in the near future that will recognize barcode scanner as scanners, NOT keyboards.
(We believe FileMaker Inc. is aware of this limitation.)

Is there anything special we need to code into the FileMaker Go
database for it to interface?

No, you do not need to do anything in FileMaker. Once the scanner is connected, you can just scan away.

Can I purchase the device directly from you?

Yes, you can. We also have great discounts on bulk purchases.

Do you give discounts for bulk orders?

Yes, we do. Let us know how many you need and we will give you a quote.

What’s the warranty for the Scanfob 2002?

The Scanfob 2002 carries a 2-year manufacturer’s warranty.

Do you provide International shipping?

Yes, we ship Internationally.

 

 

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